The Bulletproof your PC Inc. Commitment
We pride ourselves on being able to work on any platform currently in use today. We have knowledge on many operating systems. Windows, osX, Linux, Android and freeBSD. Our goal is to use our expertise to provide an honest diagnosis of your computer issues and practical solution. Getting our customers back online as soon as possible.
FEES:
Unless otherwise agreed upon; Bulletproofyour PC Inc. charges $40 per hour for in-shop service. $60 per hour for On-site within the Town of Stouffville; and $80 otherwise. Time is billed by the half-hour.RETURNS AND EXCHANGES:
BulletproofyourPC Inc. only provides a service. If any new hardware or software is needed for a repair, the customer will receive the original receipt from the point of purchase. We do not resell any merchandise but will purchase the necessary components on behalf of the customer.
DISCLAIMER:
In no event shall Bulletproof your PC Inc. or its employees, be liable for any damages of any kind whether direct, special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, or use; however caused, whether for breach of contract, negligence, or otherwise; and whether or not Bulletproof your PC Inc. or its employees has advised of the possibility of any such damages.
DROP OFF / PICKUP POLICY:
Bulletproof your pc Inc will require you to fill in Request for Service Form. It can be downloaded here.
We expect pickups to be in a timely manner: within 30 days of completions of service. Customers who do not pickup their items within 30 days of being informed they are ready; will be subject to a storage fee of 60$. BulletproofyourPC Inc will not be responsible for items not picked up after 59 days.
LEASE, LEND, LOAN OR RENT:
To Accommodate the needs of its clients; Bulletproof your PC Inc may lease, lend, loan or rent computer hardware or electronic items to its customers. It is expected that these items be returned in the same condition in which they were given to the client. Clients not returning items; or not returning items in acceptable condition will be subject to a fee determined by Bulletproof your PC Inc. This fee is to cover the cost of the items replacement and or repair.
PAYMENT POLICY:
All payments are due within 15 days of the invoice date. Payments not received within 31 days will be forwarded to collections. The client is responsible for all collection fees or charges. All files forwarded to collections will also be reported to equifax. Unless otherwise stated on the invoice, payments must be made in full. It will be Bulletproof your PC Inc. or its employees discretion to remove any services from clients who's accounts have gone unpaid.
OVER PAYMENTS:
Clients which overpaid will be issues a credit. Special Conditions may apply to overpayments.
Payments are to be made by CASH, Cheque:
Bulletproof your PC Inc.
21 Brill Court,
Stouffville, Ontario
L4A 0P6